Our Use of Your Information
If you share your personal or commercially sensitive information with us, we will not share that information with anybody else unless we have to in order to supply goods or services that you have requested (e.g. for delivery tracking). We will use that information only to serve you. To improve your customer experience, we may from time to time use information relating to our customers demographics, interests, behaviour, survey responses etc. to better understand and serve our customers.
Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the goods or services you have requested. Data protection requests should be directed to ‘The Data Protection Officer, BesserTrim Limited, Unit 5, Fen Place Farm, East Street, Turners Hill, West Sussex RH10 4QA’. Please include a payment of £10 payable to BesserTrim Limited.
If you create an online account with us, you will be required create a password to protect that account. You are responsible for keeping your password secure. BesserTrim cannot be held liable for any unauthorised account activity following a password validated log-in.
BesserTrim may monitor and record telephone calls for training, quality control and to confirm verbal instructions.
Links to Third Party Sites